(DK) Reservation & Ticketing Agent (Copenhagen) to Air India

We are immediately looking to expand our Air India reservation team in Denmark. Air India is on a major transformation journey to become a world class airline with an Indian heart. Air India currently operates four weekly departures out of Copenhagen. Our local sales office in Copenhagen is newly established and you will play an important role in building brand awareness and reliability in the Danish market by providing excellent customer service to our trade partners and customers.

Do you have previous knowledge and experience gained in a reservation and ticketing department and are you ready for a new journey? AVIAREPS Nordic is looking for you!

What to do as a Reservation & Ticketing Agent?

  • Ticketing and processing reservations in the corresponding systems (GDS – Amadeus)
  • Answer and assist both travel agencies and final customers via incoming phone calls and emails
  • Direct sales to final customers
  • Monthly billing of ticket sales and sales reports
  • Responsible for the administration of groups and tour operator quotas
  • Looking after tour operators, brokers, travel agencies and corporate customers

What do you bring for knowledge and skills?

  • Knowledge to deal with customers and to provide customer service
  • Practical experience with an airline, a travel agency, a tour operator, or a call center
  • Proficient level of English and Danish / other languages is an advantage
  • Passion, positive mindset, team spirit and willingness to learn
  • Commitment, flexibility, and the ability to work independently
  • Work experience with Amadeus. Ideally you have gained practical experience with an airline, a travel agency, or a tour operator

I have it all, but what is in for me?

  • Pleasant and competent colleagues with passion for their job in an international environment
  • Dynamic work and motivated diverse team with a hands-on mentality
  • Centrally located office close to Vesterport and Central Station
  • Salary according to travel industry benchmark, pension scheme and health insurance package
  • Great development opportunities within Aviareps
  • Start date negotiable and preferably as soon as possible

How to apply?

If you meet the qualifications of working with Amadeus, do speak the Danish and English language, and are excited about the opportunity to join our team, please use the below application link. We look forward to receiving your application!


Udløber: 31.05.2024